Holder privacy notice

Privacy notice for people who hold a pass

Template published 25 September 2026

The organisation that issues a pass is responsible for the personal information on it. Interlink Digital Group Limited provides the platform and acts on that organisation's instructions. This page is the wording a customer publishes, with their own name and contact details filled in, and links from the pass.

The notice below is for holders. Square brackets are filled in by the organisation that issues the pass.

Privacy notice for your [Brand] pass

[Legal name of the organisation] ("we") issues this pass. Interlink Digital Group Limited provides the Interlink Wallet service that delivers it. For the personal information on the pass, we are the organisation responsible, and Interlink Wallet acts on our instructions.

What the pass contains

The pass shows the details we choose to put on it, such as your name, a reference, and information about [what the pass is for]. We do not put special-category information, such as health information, on the pass.

Why we use it

We use this information to put the pass on your phone and to keep the details up to date. The lawful basis is [the organisation's basis].

Apple Wallet and Google Wallet

If you add the pass, Apple or Google stores it in their wallet app on your device. They decide how that app works and are responsible for their own processing. The add-to-wallet page does not use advertising cookies.

How long we keep it

We keep the pass while it is in use. After it is removed or expires, the copy held for us by Interlink Wallet is deleted after 90 days, unless we tell you a different period.

Your rights

You can ask us to see, correct or delete the information on the pass, or to restrict how we use it. Contact us at [privacy contact]. If you are unhappy, you can complain to the Information Commissioner's Office at ico.org.uk.

You can also remove the pass from Apple Wallet or Google Wallet on your device at any time.