Help centre

Create a template in Pass Studio, publish it, then POST /v1/passes for that holder. The response includes an add-to-wallet link. Motors365 already does this from its referral pages.

Your system of record POSTs /v1/events when something changes. The resolver maps your JSON onto the pass. We never compute money. If a figure is wrong, the source is wrong or the field map is wrong.

New accounts get a sandbox: up to 25 TEST-watermarked passes, visible on your team's phones, no live Apple or Google issuing. An operator approves the brand after the email domain, company number or sole-trader confirmation, and logo-rights checks.

Balance is a live number (commission, credit). Booking is a date and time that can move. Membership is a tier or status, often with a scan code. Event, offer and loyalty follow the same pattern.

Quiet hours, the daily cap (Google allows about 3 notifying messages a day) or a silent policy. Check the template notification settings and the event timeline.

The credentials page shows countdown bands at 60, 30, 14, 7 and 1 days. Operators also get email. Rotation is a guided job: new CSR inside the signer, then import the certificate.

Open the pass and void it. Both wallets show the voided state after the next update. Leavers should be voided the same day as the source system records them.

Open the link on your phone. iPhone shows Add to Apple Wallet. Android shows Add to Google Wallet. On a computer, scan the QR code with your phone.

The card only displays what the organisation sent. Contact them, not Interlink Wallet. You can remove the pass any time from Wallet.

The organisation sets caps and quiet hours. You can also mute Wallet notifications for that pass in system settings.

Read the holder privacy notice your organisation should publish with its own name.